27 January 2009 by Doug Imrie
Got a call from Kathleen this morning at 07:30, she's running another Kaizen this week and had had a bad drive out to Livingston because one of her headlight bulbs had gone. She wanted to see if I could swing round past a Halfords on my way to the office to get a replacement. Even better says me, I'll get a spare bulb and pop into Livingston on my way to Glasgow and replace the bulb before tonight's drive home... Kaizen weeks feature early mornings and late nights.
So I think its better to check online to see what bulb I need for a "see you baby, see you shakin' that ass" car and couldn't believe what I found - try Googling "renault megane headlight bulb" and you'll see what I mean.
Unbelievable! Considering the motor industry through Toyota is at the heart of Lean management it's a pity the techniques of continual improvement haven't reached Renault.