Web support - login to our helpdeskClient login to support helpdesk and projects area.
Helpdesk hours are Monday to Friday 08:30 - 17:30. Full 24/7 cover available on subscription basis.
Enter your login details below to access your support helpdesk and projects area or call us directly on:
0141 226 1666
Return to services: Click here to return to the services page
Why use our web support?
Our helpdesk is designed to provide you with up to 24/7 access to our specialist team of technical consultants.
We provide support for all technical, operational and application issues relating to web site implementations and content management based solutions.
Our technical consultants are fully accredited by the following content management vendors:
- EPiServer
- Alterian - Immediacy
- Open Text - Livelink WCM PS, Obtree C4 and RedDot
- SiteCore
To use our helpdesk you pre-purchase blocks of 40 units. You are then free to call-off against them as required where 60 minutes equals 1 unit (minimum charge 15 minutes) in standard working hours and 60 minutes equals 1.5 units (minimum charge 30 minutes) in non-standard hours. Access to non-standard hours cover is subject to an annual subscription fee.
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We saved hundreds of man hours by using the Mim:switch migration tool. Mimtech were always responsive, flexible and professional in getting the job done.
